{"recent_messages":[{"_ts":"2026-06-13T18:28:32.045450+00:00","event":"message.received","from":"86135653027958@lid","message":"Unnavaa tarun ?","msg_type":"chat","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T18:01:20.252114+00:00","event":"message.received","from":"86135653027958@lid","message":"Unnavaa","msg_type":"chat","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:58:26.687392+00:00","event":"message.received","from":"86135653027958@lid","message":"Hey","msg_type":"chat","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:57:53.056046+00:00","event":"message.received","from":"86135653027958@lid","message":"From now onward you can chat with anyone as you have your WhatsApp back","msg_type":"chat","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:57:24.580155+00:00","event":"message.received","from":"86135653027958@lid","message":"hey tarun iam ram here","msg_type":"chat","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:46:05.625929+00:00","reply":"Hi! I can help with that.\n\nCould you please share:\n1. Your name  \n2. The service you\u2019d like to book  \n3. Your phone number or email for confirmation  \n4. Any preferred staff member, if applicable  \n\nI","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","to":"393793385082@c.us","type":"reply_sent"},{"_ts":"2026-06-13T17:45:55.456086+00:00","event":"message","from":"393793385082@c.us","message":"Hi! I want to book an appointment for tomorrow at 3pm","msg_type":"text","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:45:15.415773+00:00","reply":"Thanks for your message! A human agent will get back to you shortly.","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","to":"393793385082@c.us","type":"reply_sent"},{"_ts":"2026-06-13T17:45:14.756283+00:00","event":"message","from":"393793385082@c.us","message":"Hi! I want to book an appointment for tomorrow at 3pm","msg_type":"text","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:44:42.000132+00:00","reply":"Thanks for your message! A human agent will get back to you shortly.","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","to":"393793385082@c.us","type":"reply_sent"},{"_ts":"2026-06-13T17:44:41.361715+00:00","event":"message","from":"393793385082@c.us","message":"Hi! I want to book an appointment for tomorrow at 3pm","msg_type":"text","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"},{"_ts":"2026-06-13T17:44:21.579749+00:00","reply":"Thanks for your message! A human agent will get back to you shortly.","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","to":"393793385082@c.us","type":"reply_sent"},{"_ts":"2026-06-13T17:44:21.250833+00:00","event":"message","from":"393793385082@c.us","message":"Hi! I want to book an appointment for tomorrow at 3pm","msg_type":"text","session":"c37e3fec-49a7-41bd-968b-2d7e013bd0a8","type":"incoming"}],"stats":{"last_message":"2026-06-13T18:28:32.045450+00:00","total_errors":0,"total_messages":13,"total_replies":4}}